In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
Additionally, we want to be upfront about our use of affiliate links; our affiliations, including but not limited to the eBay Partner Network, support our mission to provide valuable content and offerings to you.
- If you wish to cancel your order please notify us through eBay messages before we have dispatched the goods to you.
- Where goods have already been dispatched please return goods to us using the address which is located on the top right of your delivery note.
- You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange.
- If you return the goods because the product was ordered incorrectly or by mistake then you will pay the postage costs to return the goods.
- Upon receipt of the goods we will give you a full product refund of the amount paid.
- The right to return the goods to us will not apply in the event that the product has been used.
- If the goods are faulty, incorrect or damaged on delivery we will meet the cost of return although we ask that you allow us to nominate the carrier.
- Depending on the weight and value of the goods we may ask you to return the goods via Royal Mail, for which we will arrange for you to be able to download a pre-paid label from eBay
- Please ensure that the goods are suitably packaged to prevent damage in transit as Charlies Stores will not be liable for any returned goods which are not suitably packaged in order to prevent damage in transit or missing parts.
- Please ensure all components are returned with the product (i.e. handbooks, fixings) as we reserve the right to deduct the cost of replacing these items from any refund.
- At your request, we can replace or exchange faulty products if a refund is not preferred subject to availability.
- We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This policy is in addition to any statutory rights you may have as a consumer, which remain unaffected.
Items Received Damaged
In the unlikely event that you receive an item that appears to be damaged, please sign for the item as 'damaged' and inform us through eBay messaging. In order for damages to be investigated with the courier please notify us within 24 hours of receipt.
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Wait a moment... we're getting more products!
uk 
fr
de
es
it
us
ca
